![]() Receiving email from blocked senders in Outlook. Post questions, follow discussions and share your knowledge in the Community.īlock senders or mark email as junk in To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select on the menu bar and enter your query. If they are, select the next to their name and add the sender to your Safe senders list instead.Ĭheck that you don't have an Inbox Rule running for the sender or a keyword in the deleted email. Messages in your Junk folder are automatically deleted between 10 and 30 days after they arrive.Ĭheck that the sender is not in your Blocked senders list. ![]() To stop email from going to your Deleted Items by mistake When all of them are chosen, press on Delete. If messages are non-consecutive, it is necessary to hold Ctrl and right-click on all the emails to be deleted. This is when it is necessary to delete consecutive emails. ![]() If you've blocked someone by mistake, open your Blocked senders list and select the next to their name.Īdd the sender to your Safe senders list. Hold Shift and scroll down to the last repeated email, press on Delete. You can also open the message and select the It's not junk link at the top. Open your Junk Email folder and select the messages you want to keep.įrom the top toolbar, select Not junk > Not junk (or Not spam > Not spam). Marking email as Not junk also helps us improve our service. If email is going to your Junk folder by mistake, you can mark it as Not junk or add the sender to your Safe Senders list.
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